Privacy Policy
PRIVACY POLICY
Referans E-Result Mobile Application
Last updated: 2026
1. Introduction
The Referans E-Result mobile application has been developed to allow users to securely view their medical results, laboratory analyses, and appointments from medical institutions belonging to Referans Medical Group.
2. Collected Information
Through the application, the following data is collected and processed:
- Identity number
- Registered phone number
- Medical results and laboratory analyses
- Appointment information
- Messages and requests sent by the user
- Technical information (device type, operating system, application version)
3. Data Storage and Security
All user data is stored exclusively on servers owned by Referans Medical Group.
The data is protected by modern technical and administrative security measures.
Access to the servers is restricted to authorized personnel only.
4. Data Sharing with Third Parties
User data is never shared, sold, or transferred to third parties under any circumstances.
Data may only be disclosed if required by applicable laws or official legal requests from authorized authorities.
5. GDPR Compliance
The application fully complies with the European Union General Data Protection Regulation (GDPR).
Users have the following rights:
- Right to access personal data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
6. Purpose of Data Processing
Data is processed solely for the following purposes:
- Displaying medical results and appointments
- User identification and verification
- Responding to user inquiries
- Improving service quality
- Ensuring technical security
7. Data Retention Period
User data is retained only for the period required by applicable legislation or as long as necessary to provide the service.
8. User Consent
By using the application, the user confirms that they have read, understood, and accepted this Privacy Policy.
9. Contact
Referans Medical Group
Contact Center: *0033
WhatsApp: +994 70 653 00 33
Referans E-Result Mobile Application
Last updated: 2026
1. Introduction
The Referans E-Result mobile application has been developed to allow users to securely view their medical results, laboratory analyses, and appointments from medical institutions belonging to Referans Medical Group.
2. Collected Information
Through the application, the following data is collected and processed:
- Identity number
- Registered phone number
- Medical results and laboratory analyses
- Appointment information
- Messages and requests sent by the user
- Technical information (device type, operating system, application version)
3. Data Storage and Security
All user data is stored exclusively on servers owned by Referans Medical Group.
The data is protected by modern technical and administrative security measures.
Access to the servers is restricted to authorized personnel only.
4. Data Sharing with Third Parties
User data is never shared, sold, or transferred to third parties under any circumstances.
Data may only be disclosed if required by applicable laws or official legal requests from authorized authorities.
5. GDPR Compliance
The application fully complies with the European Union General Data Protection Regulation (GDPR).
Users have the following rights:
- Right to access personal data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
6. Purpose of Data Processing
Data is processed solely for the following purposes:
- Displaying medical results and appointments
- User identification and verification
- Responding to user inquiries
- Improving service quality
- Ensuring technical security
7. Data Retention Period
User data is retained only for the period required by applicable legislation or as long as necessary to provide the service.
8. User Consent
By using the application, the user confirms that they have read, understood, and accepted this Privacy Policy.
9. Contact
Referans Medical Group
Contact Center: *0033
WhatsApp: +994 70 653 00 33